Policy Statement

Martin County values diversity and welcomes input from all interested parties, regardless of cultural identity, background or income level. Moreover, Martin County believes that the best transportation systems and community services result from careful consideration of the needs of all its communities and when those communities are involved in the decision-making process. Thus, Martin County does not tolerate discrimination in any of its programs, services or activities. Pursuant to Title VI of the Civil Rights Act of 1964 and related laws and regulations, Martin County will not exclude from participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color and national origin. 

Complaint Procedures

Any person who believes that he or she has been subjected to discrimination based upon race, color or national origin in any of Martin County’s programs, services or activities may file a complaint. A complaint must be filed within one hundred eighty (180) days after the date of the alleged discrimination, unless the time for filing is extended in writing.

Download a "Title VI Complaint Form" below or call customer service and ask for a complaint form to be mailed to you. A complaint form can also be made available in other languages or formats upon request.

Complaints should be mailed or delivered to:

Martin County Board of County Commissioners
Attn: Title VI Coordinator
2401 SE Monterey Road
Stuart, FL 34996

Or you may submit a written statement that includes all of the following information:

  1. Name;

  2. Address;

  3. Telephone number;

  4. Description of alleged discrimination, and

  5. Date of occurrence.

In addition to the Martin County Title VI complaint process, a complainant may also file a Title VI complaint directly with the following:

Florida Dept. of Transportation
Equal Opportunity Office
Attn: Title VI Complaint Processing
605 Suwannee Street MS 65
Tallahassee, FL 32399

Federal Transit Administration
Office of Civil Rights
Attn: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, DC 20590

Contact Us

To request more information regarding Martin County's Title VI Program, to request information in alternative formats, or if you need further language assistance, please contact Martin County Public Transit customer service Monday through Friday from 8 a.m. to 5 p.m. at (772) 463-2860, or contact the ADA Coordinator at (772) 320-3131.